This Privacy Notice explains how Letly collects, uses, and safeguards personal data when you use our property management platform or engage with us in a business capacity.
1. Who we are
Letly provides software for estate agents and self-managed landlords to run rental properties with intelligent automation.
2. Data we collect
- Contact details (name, email, phone, company)
- Account credentials for authenticated users
- Usage data (pages viewed, actions taken)
- Technical data (IP address, browser, device information)
- Payment-related identifiers when you interact with billing flows
3. How we use your data
- Provide, secure, and improve the Letly platform
- Respond to onboarding, support, and sales enquiries
- Monitor compliance and meet regulatory obligations
- Deliver relevant product updates and account communications
4. Legal bases
We process personal data under one or more of these lawful bases:
- Performance of a contract
- Legitimate interests (security, product improvement, support)
- Consent where required for optional communications
- Compliance with legal obligations
5. Sharing and retention
We share data with trusted service providers (hosting, analytics, payment processors) under strict confidentiality terms and retain data only for as long as required for the purposes described.
6. Your rights
- Access, correct, or delete your personal data
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Port your data to another provider where applicable
7. Contact
By using Letly's services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Notice.